All orders are checked and pack properly before shipping out to our customers to ensure that they are all in good condition.

All items sold are not returnable, refundable nor exchangeable. We have adopted services from reliable courier services to ensure that your order reaches you without any defect. If wrong items are received, damaged or defect, kindly please contact us at marckem.online@gmail.com within 2 days of the receipt of your product. We will reply to your email shortly and try to rectify your problem soonest possible.